Eejay Apparel – Terms & Conditions
Welcome to Eejay Apparel! By accessing our website and making a purchase, you agree to abide by our Terms and Conditions (“Terms”). Please review them carefully, as they outline your rights and responsibilities as a customer.
1. Introduction
These Terms govern your use of the Eejay Apparel website (the “Site”) and your purchase of products through the Site. By using the Site or making a purchase, you accept and agree to comply with these Terms. If you do not agree, please discontinue using our services.
2. Eligibility
You must be at least 18 years old or have parental or guardian consent to use our Site and make purchases. By using the Site, you confirm that you meet these requirements.
3. Account Creation
To access certain features, you may be required to create an account with accurate, up-to-date information. You are responsible for safeguarding your account credentials and all activity under your account.
4. Product Information and Availability
Eejay Apparel makes every effort to display product colors, descriptions, and images accurately; however, variations may occur due to monitor settings or photography. All items are subject to availability, and we reserve the right to limit quantities.
5. Pricing and Payment
Prices are displayed in Nigerian Naira (NGN) and exclude any applicable taxes, duties, or shipping charges, which will be added at checkout. Prices are subject to change at any time without notice. Our integrated payment methods include card and bank transfer payment using Paystack and any other method displayed at checkout. Payment is required in full at the time of purchase.
Pricing Errors: If an error in pricing is detected, Eejay Apparel reserves the right to cancel the order and refund any payments received.
6. Shipping and Delivery
Shipping times vary based on location and shipping method. Eejay Apparel does not guarantee delivery times due to possible delays outside of our control, including customs clearance, carrier delays, or natural events.
International Shipping: Orders outside Nigeria may be subject to customs duties, taxes, or import fees, which are the buyer’s responsibility.
View our Shipping and Delivery to learn more.
7. Order Acceptance and Cancellation
Once an order is placed, you will receive an email confirmation, which does not guarantee order acceptance. We reserve the right to cancel or refuse any order for reasons such as product unavailability, errors in pricing, or suspected fraudulent activity.
8. Return and Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may initiate a return within 24 hours of receipt, provided the item is unworn, unused, and returned in its original packaging.
Non-returnable Items: Items on final sale, gift cards, and personalized orders are not eligible for return.
Luxury-Inspired Items: Certain items offered by Eejay Apparel may be inspired by popular luxury styles and trends. These items are provided as accessible alternatives and are not original or officially licensed products of the referenced brands. By purchasing, you acknowledge and accept this distinction. Returns for such items will be accepted only for standard reasons such as defects, damage, or failure to match the description, but not on the basis of brand authenticity.
Refunds: Approved refunds will be processed to the original payment method within five (5) working days after we receive and inspect the returned item. Please contact customer service at Support to start the return process.
View our Return and Refund policy for more details
9. Intellectual Property
All content on the Site, including text, images, logos, and design elements, is the property of Eejay Apparel and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent from Eejay Apparel.
10. User-Generated Content
If you submit reviews, comments, or any other content to the Site, you grant Eejay Apparel the right to use, modify, and display this content in connection with our business. By submitting content, you confirm it does not infringe on any third-party rights.
11. Privacy Policy
Eejay Apparel respects your privacy and handles your personal information in accordance with our Privacy Policy. By using our Site, you consent to data practices as outlined in the Privacy Policy.
12. Disclaimer
All products and services provided by Eejay Apparel are offered on an “as-is” and “as-available” basis. While we make reasonable efforts to ensure accuracy and reliability of product information, we do not warrant that product descriptions, availability, pricing, or any other content on the Site is error-free, complete, or up to date.
Eejay Apparel disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted access to the Site or that any defects will be corrected. Your use of the Site is at your sole risk.
Eejay Apparel is an independent retailer. Unless expressly stated, we are not the manufacturer, authorized distributor, or official partner of the brands and products displayed on our Site. All trademarks, brand names, and logos remain the property of their respective owners and are used on this Site strictly for identification and descriptive purposes.
Eejay Apparel also offers fashion-forward items that may be inspired by popular luxury styles and trends to cater to the rising demand of a unique and growing market within the African fashion space. These items are offered as accessible alternatives for style-conscious customers and are not to be mistaken as original or officially licensed products of the referenced brands. Such items are usually shown only to local customers within the aforesaid emerging market and are generally accessible to the public through direct internal links on internal/private pages of our Site.
13. Limitations of Liability
Eejay Apparel is not liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the Site or products purchased.
14. Indemnification
You agree to indemnify and hold harmless Eejay Apparel from any claims, damages, expenses, and liabilities resulting from your use of the Site, violation of these Terms, or any rights of a third party.
15. Force Majeure
We are not liable for delays or failure to fulfill orders due to events beyond our control, including but not limited to natural disasters, strikes, or governmental actions.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of Nigeria.
17. Modifications to Terms
Eejay Apparel reserves the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the updated Terms.
18. Contact Us
For any questions or concerns regarding these Terms, please reach out to us at:
Support
By using Eejay Apparel’s online store, you agree to these Terms and Conditions. Thank you for choosing Eejay Apparel!
